Accessibility Statement

This is an accessibility statement from The Greenville Housing Authority. 

Measures to support accessibility

The Greenville Housing Authority takes the following measures to ensure accessibility of

  • Appoint an accessibility ombudsperson.
  • Employ formal accessibility quality assurance methods.
  • Include regular accessibility checks throughout our design phase 
  • Include quarterly accessibility checks

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. 


We welcome your feedback on the accessibility of . Please let us know if you encounter accessibility barriers on

Compatibility with browsers and assistive technology is designed to be compatible with the following assistive technologies: 

  • Firefox with NVDA and JAWS on Windows
  • Google Chrome with JAWS and NVDA on Windows
  • Firefox and google Chrome with ZoomText on Windows
  • Safari with VoiceOver on Mac

Technical specifications

Accessibility of relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer: 

  • HTML
  • CSS
  • PHP
  • JS
  • Jquery
  • Ajax


  • SQL 

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of , there may be some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below. 

Known limitations for

  1. Videos: Videos currently do not have close captions. Currently we are working on an updated version of these videos that have functional close captions. 
  2. PDF: PDFs have not been tested for accessibility. We plan to review them in the future. 
  3. TAB navigation: TAB navigation sometimes skips parts of expanded menus, because of the current structure of the navigational order. We plan to review them in the future. Currently they can be navigated by using the directional arrow buttons.

Assessment approach

The Greenville Housing Authority assessed the accessibility of by the following approaches: 

  • Self-evaluation
  • a formal quality assurance process throughout the design and development process

Evaluation report

An evaluation report for is available at: Greenville Summary Manual Audit Report. 

Formal complaints

While we have done our best to ensure this website is accessible, if you do find any accessibility issues or general functionality complaints please contact:

  • Phone: 864-467-4250 or SC State TTY Relay by dialing 711 (or 800-735-8583 for English, 800-877-1229 para Español) 
  • E-mail: [email protected] 

Our teams usual response time is of 2 days. 

Formal approval of this accessibility statement

This Accessibility Statement is approved by:


This statement was created on 18 January 2023

The Greenville Housing Authority
Results One – Citlali Rioja, CPACC

Level AA conformance,

W3C WAI Web Content Accessibility Guidelines 2.1