HCV/MTW Program Manager

This is a preliminary level supervisory position that performs a variety of duties pertaining to the occupancy, eligibility, and on-going operation of the Housing Choice Voucher-Moving to Work programs. Trains and reviews the work of staff engaged in performing initial certification, recertification and MTW services to ensure compliance with HUD and TGHA objectives. Manages participant file distribution to support timely departmental processes, including the planning activities associated with meeting SEMAP, MTW, HAP and other functions associated with providing correct rent subsidies to landlords on behalf of participants. Maintains technical, regulatory and process information in order to support program goals. Provides training, coaching and guidance to HCV and MTW staff and measures effectiveness and proficiency of work products in the department. Establish protocols to validate program integrity including conducting quality assurance reviews, oversight of vendors providing inspection and other services to the department. Represents TGHA professionally when interacting with participants, landlords and other stake holders and establishes departmental standards to provide for consistent professionalism throughout the department. Reviews and may generate HAP contract for approval. The position requires knowledge of HUD Rules and Regulations, SEMAP, MTW, Project Based Voucher and the TGHA Administrative Plan. Responsible for assigned activities by identifying issues, resolving concerns and general interaction with landlords, clients and stakeholders as required. Participates in the planning of departmental goals, strategizing, and implementation of action plans, performance measures, productivity standards, and program enhancements.

All activities must support The Greenville Housing Authority’s (“TGHA” or “Authority”) mission, strategic
goals, and objectives.

*This position is not eligible for remote work.

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